STA. CRUZ, Laguna. In her first official directive as governor, Sol Aragones has signed an executive order banning rude behavior in all government hospitals, Rural Health Units (RHUs), health centers, and offices across Laguna province.
The order, which requires all public servants to treat clients with courtesy and wear a smile at all times, aims to foster a culture of respect and kindness in public service. Violators of the policy will face disciplinary action, in line with existing government protocols.
“This is about promoting kindness, respect, and proper service to the public,” Governor Aragones said.
To raise awareness, the slogan “Bawal ang Mataray sa mga Ospital ng Laguna” (“Rudeness is Prohibited in Laguna Hospitals”) will be prominently displayed in posters across all public health facilities.
Vice Governor JM Carrait expressed full support for the initiative, saying, “We are the backbone behind the legislation that Governor Sol will champion, through a united and solid partnership.” The province’s board members have also pledged their support, backing Aragones’ vision of “Serbisyong May Solusyon” — a governance model focused on practical, people-centered solutions.
Department of Health Secretary Ted Herbosa accompanied Governor Aragones on a tour of several hospitals in the province to assess current challenges, particularly the shortage of nurses and doctors. The governor assured the public that immediate solutions are being pursued.
Governor Aragones also outlined plans to boost Laguna’s tourism through “Citizen Tourism,” a campaign encouraging locals to showcase their towns on social media to attract visitors and highlight the province’s cultural heritage.
She also reaffirmed her support for the “Grado ang Palakol” program, which will provide financial aid to academically struggling students. A dedicated team is being assembled to implement the initiative effectively.
“In line with my promise, I will continue holding office in every hospital across Laguna to ensure I stay close to the people’s concerns,” Aragones said. “We need actionable solutions for our lack of nurses and doctors — and we will find them.”

Roy Tomandao
Si Roy Tumandao ay kasalukuyang pangulo ng Camp Vicente Lim Press Corps. Nagsimula siya sa larangan ng media noong 1992 at aktibo bilang photo journalist at news correspondent para sa iba’t ibang tabloid. Broadcaster siya ng DZJV 1458 Radyo Calabarzon.





